Terms of service
✅ General Terms and Conditions (GTC)
ĀN OTHER Glutenfree GmbH
https://www.anotherglutenfree.ch
(Status: May 2025)
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed via the online shop of Another Glutenfree GmbH at www.anotherglutenfree.ch by private customers residing in Switzerland.
2. Offer and conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order. A purchase contract is concluded as soon as an order is completed by clicking on “Order with obligation to pay” and confirmed by us via email.
3. Prices and terms of payment
All prices are in Swiss francs (CHF) and include the statutory value added tax (VAT).
The available payment methods are shown during the ordering process. Payment is made directly when placing the order.
4. Delivery
Delivery is made exclusively within Switzerland and Liechtenstein.
Our frozen delicacies are shipped in insulated cardboard boxes with cooling packs using Swiss Post’s PostPac Priority service in order to maintain the cold chain. Delivery takes place on the day following the order.
It is the customer’s responsibility to ensure that the delivery is accepted at the specified time and frozen immediately.
5. Shipping costs
Shipping costs are shown separately during the ordering process. They include all costs for packaging, cooling materials and PostPac Priority.
6. Warranty and liability
Our products are carefully manufactured in compliance with Swiss food law regulations.
We accept no liability for damage resulting from improper storage after delivery or from delayed acceptance.
7. Exclusion of the right of withdrawal
Our gluten-free dumplings are frozen, highly perishable foods. We ask for your understanding that returns are excluded once the goods have been shipped.
8. Data protection
The collection and processing of personal data is carried out in accordance with our separate Privacy Policy.
9. Applicable law and place of jurisdiction
Exclusively the substantive law of Switzerland shall apply. The place of jurisdiction is 8704 Herrliberg, Switzerland.
10. Contact
Another Glutenfree GmbH
Seestrasse 231
8704 Herrliberg
Switzerland
Email: info@anotherglutenfree.ch
Phone: +41 (0) 79 588 77 36
