Our frozen delicacies are shipped in insulated cardboard boxes with cooling packs to keep the temperature low. We ship our products with Swiss Post’s PostPac Priority service.

You can find our shipping terms here.

We deliver throughout Switzerland.

Orders are collected by our logistics partner every Friday and delivered over the course of the following day (Saturday).

Exceptions: On weekends that are preceded by a public holiday on Thursday or Friday, we are unable to deliver for chilled-logistics reasons. This applies to 4 April, 2 May and 16 May 2026.

We charge CHF 12.95 per shipment (including VAT). For orders of CHF 150 or more, delivery is free of charge.

The parcel should be accepted in person. However, it can also be left at your front door at your own risk.

You can pick up your order directly from us in Erlenbach on Wednesdays and Thursdays from 9:00 a.m. to 4:00 p.m. To do so, please select the shipping method “Pickup” and the location “Erlenbach” at checkout.

If these times don’t work for you, we’ll be happy to arrange an individual pickup time.

Simply contact us by phone at 079 588 77 36 or by email at info@anotherglutenfree.ch.

The minimum order value is CHF 30 plus shipping costs. Gift vouchers are exempt from the minimum order value.

Frozen logistics are expensive due to packaging materials and transport costs. We pass on the costs of our external delivery partner, Swiss Post.

For orders of CHF 150 or more, we deliver free of charge.

You can pay by credit card or TWINT.

For the time being, we deliver once a week. All orders received by Wednesday, 12:00 noon
will be shipped on Friday and delivered the following day (Saturday).

Some fillings (e.g. pumpkin, truffle) are only available seasonally, so they may not be available all year round.

You will receive a delivery note, the invoice and all necessary additional information.

Gluten-free flour and gluten-free yeast are very expensive in Switzerland. In addition, our dumplings are handmade because gluten-free dough does not lend itself well to machine processing.

Yes, in our kitchen we produce exclusively gluten-free products. As a
nutritionist and wife of a husband affected by coeliac disease, I know
how important and necessary it is to strictly follow a
gluten-free diet.

We are also certified with the “Mission sicher glutenfrei” quality label and meet the strictest Swiss standards for gluten-free foods.

Our meat, poultry and most of our vegetables come from Switzerland. We source our flour from neighbouring countries, and the prawns come from
Southeast Asia. We buy special Asian vegetables from specialist retailers, and their origin may vary.